Moontrail is a family-owned outfitter that specializes mid- to high-end outdoor gear and clothing. If you call during business hours, a real person will answer the phone. If your order requires special handling, we can usually accommodate reasonable requests. We stock everything listed on our website at a single location in San Antonio, Texas. Orders placed by mid-morning on a business day ship that same day.
We specialize in stocking high quality, difficult to find items. For many high-end outerwear garments, we carry a broader size and color range than companies many times our size. We stock many expedition grade models of backpacking equipment that most other outfitters will only special-order.
The company was conceptualized in 1997 while backpacking in Yosemite. The founder was the Informatics specialist for a healthcare research unit that collaborated internationally using internet technologies. He had accumulated most of his backpacking gear for an 80 day trek through Central America a few years prior. When sent to a training session at Stanford, he and his wife made a road-trip out of it, but needed a different tent. No one was selling the model he wanted online. By the time he returned from the trip, he had decided to start a business selling backpacking equipment online from his home. At the time, few people had heard of dot-com businesses and his co-workers thought he was being impulsive. By 1999 the business had outgrown the home and moved into a retail and warehouse space. Moontrail has grown steadily over the years, financing growth by reinvesting profits. Outside investors were never sought and the founder still oversees daily operations.
Today the online retail market is dominated by large corporations. Moontrail has thrived by retaining the personal touch and specializing in a narrow niche the “big boys” ignore.