Moontrail.com
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Coronavirus Status

Status

Due to restrictions set in place by the city of San Antonio to combat the COVID-19 pandemic our staffing level is reduced. Therefore we are unable to answer phone calls and our local brick-and-mortar store is closed to walk-in customer.

Orders

Online orders are being processed as normal.

Returns

We will process returns normally.

The 30-day return policy will be extended during this time. Any shutdown days will not count towards return policy days.

Contact

Due to reduced staffing all correspondence must go through our contact us page.

E-mails and RMA requests will still be replied to as soon as possible.


We appreciate your understanding, while we navigate through this unprecedented time.

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